Amazon Stolen Package Policy (What To Do, Refunds + More)
You can shop online from your smartphone or laptop. You will have to wait until your order arrives, which can raise concern about lost packages. This is dependent on the distance from you and whether you visit often.
If you love to shop online like me but you have security concerns, you may be wondering what is Amazon’s stolen package policy?
What Is Amazon’s Stolen Package Policy In 2022?
With over one million package being lost or stolen each day in the U.S.A, it is clear that theft of parcels has hit new heights. Amazon’s A-to-z Guarantee protection protects customers against most packages being stolen. Amazon will refund your money if it isn’t possible to return the package.
Here’s what to do if your Amazon Package is stolen
Amazon provides many protections against lost packages.
First, check your order status. There is a chance that your order didn’t reach you because of bad weather or other circumstances.
It’s possible for your package to appear on the front door or in your mailbox, but not delivered.
Your package may have been dropped at an incorrect address by the Amazon delivery driver.
Amazon allows you to make a report about any problem in your account, including missing package.
In case the package turns up, you should keep an eye on it. You might get a notice about attempted delivery.
The official Amazon site advises that you wait at least 48 hours before you send your package. In rare instances, the packages might appear as delivered but have not been dropped off.
If you are located in an area with multiple delivery carriers, this may be possible.
How To Report A Stolen Amazon Package?
Log into your Amazon account to report stolen packages. Keep in mind the reporting method varies slightly depending on whether the item was sold by a third-party seller or Amazon itself.
You will have to first contact Amazon Marketplace seller if you want to file a claim for stolen packages.
Below the order details, in your account you will see an option to reach out to the seller. Send them an email directly through the Amazon app or website. They will respond within 24 hours.
If the seller does not contact you within 24 hours, then you can proceed to file a complaint.
If you are unable to locate your items, then click on the order. Follow the prompts and report the problem.
Amazon, or the third party seller will get back to you in order to resolve the problem and provide a solution.
You can view or file a claim for items that Amazon has sold and fulfilled.
Make sure you fill in the required fields and explain when you were expecting the package and how you never got it.
Here’s your opportunity to share as much as possible.
To get your refund processed faster, even if there aren’t any cameras in your home, you can still provide accurate and detailed information.
If you haven’t received any response and it’s been a few days, you can follow up by contacting Amazon Customer Service directly.
Does Amazon Give Refunds On Stolen Packages?
To give shoppers peace of mind and keep them coming back to buy more, Amazon takes care of most stolen package reports.
All stolen packages containing Amazon seller items that are not sold through third parties will be protected under the A to-z Guarantee. The A-to-z Guarantee ensures that customers will receive a full refund in case of theft.
Amazon sells items directly, but Amazon does everything it can to replace items and provide refunds. It helps preserve its reputation for stolen packages.
Track your claims on Amazon. The payment to your account is then returned.
Amazon may deny you a claim if the seller provides proof that the delivery was successful or if the information is false.
How Common Are Stolen Amazon Packages?
Amazon has numerous options for safe shipping, such as setting shipping speed preferences so you can make sure you’re home, signatures on expensive items, and in-home, garage, or car deliveries for Prime members using Amazon Key.
Even with all the safeguards in place and the excellent reputation Amazon has for prompt delivery, Amazon can’t prevent theft of packages. This is especially true when there are so many.
It is estimated that there are more than 1.7 million lost and stolen packages in America each day. Amazon is unfortunately the most popular e-retailer in the US.
1 in 3 Americans say they’ve had at least one package stolen, leading to $25 million in lost goods every day.ՓӖՅӻӰӷӕԏԕӨӦөԦӶԩӣԅՆԿՒՖԀӱԙԨӢӵԔӾԘOne in three Americans has had at least one package stolen. This amounts to $22.5 million per day in lost goods.
A Security.org survey found that Amazon parcels are more likely to be stolen than USPS packages. Only 43% of those surveyed reported theft.
Amazon packages are much more likely than FedEx packages or UPS to be stolen, according to research. Amazon also offers protection against package theft.
Our posts include information on Amazon’s history, why Amazon people don’t like it, whether Amazon requires a signature to send packages, and what Amazon means for you as a customer.
Amazon is the most popular place to shop online, with billions of packages shipped every year. Because of the rise in package thefts within the U.S. porch pirates will often be on the alert for Amazon boxes.
Amazon buyers have the A to Z Guarantee which covers package theft. This guarantees that you will get a full refund or a replacement for any stolen packages.
If you think a stolen package is missing and the item shows up in your Amazon account as delivered, contact Amazon to initiate the claim process for a refund.
.Amazon Stolen Package Policy (What To Do, Refunds + More)