Why Is Amazon Delivery So Slow

Why Is Amazon Delivery So Slow

Grocery Delivery Is A Limited Amazon Prime Benefit

Amazon Fresh had a $14.99 monthly charge until the pandemic. Even Prime members had to pay it. That’s been lifted — it’s free — but there are still restrictions.

Orders must reach a minimum order of $35 to qualify for grocery delivery.

Also, per Amazon, free grocery delivery “is available to Prime members in select regions on AmazonFresh orders that meet the local free delivery threshold.”

Amazon members must sign into their account or punch in their zip code to see if they’re eligible. I did it. The response: “Amazon Fresh is not available for this location.” So this perk is no longer in my Prime wheelhouse.

Third-Party Seller Timelines

If customers have ordered a package fulfilled by third-party sellers, their order is not always subject to Amazon’s delivery drivers, but rather the brand or individual in charge of fulfilling the order.

The thor-party vendor may have issues shipping to their area or face other inconveniences if there’s a delay.

Customers can reach out to the seller to inquire about tracking updates if they are unsure about the status of their shipment. To do this, go on Amazon’s “Orders” page, select their order, and then tap the “Contact Seller”.

Why Is Amazon Delivery So Slow

How to Deal With Late Amazon Guarantee Delivery

I love Amazon. I choose an item, and it magically arrives a few days later at my house; sometimes it arrived on the same day. Recently I had an issue where there was a guaranteed delivery date and time, and the package never arrived. This not only disrupted the delivery schedule, but also put my entire project in jeopardy.

The problem with Amazon is that they get their deliveries more right than wrong. So, when Amazon guarantees delivery, I’ve come to assume that it will be delivered by the promised date. So when it doesn’t it throws you off.

What now? What do you do when your Amazon package arrives late? Here’s what I found after doing some research:

Transport issues

Because Amazon ships so many packages every day it can cause errors when employees are handling shipping labels or equipment.

It is possible for a package to not arrive after some time. This could be because the shipping label got damaged in the packing process.

Customers can reach customer service if a package has not arrived after they have placed an order. Or, Amazon can track the package to find out where it is located.

Why Is Amazon Delivery So Slow

Inclement Weather

A big deciding factor for how quickly an Amazon delivery can reach your home is the weather.

Winter weather, particularly, can cause delays to packages for several days or even weeks.

Amazon pushes its drivers to meet their quotas, but they want their drivers to be safe, too.

If a driver believes that it’s too dangerous to drive on the road, then they’ll wait until the conditions improve.

Icy weather can make matters even worse.

Drivers who choose to drive in icy conditions are at greater risk for an accident.

If this occurs, then the packages could become damaged.

If the truck is in need of repair, it will delay your shipment even more.

To take these packages over, you will need a new truck and/or a new driver.

Besides icy weather, tornadoes and wildfires are a concern, too.

If you live in an area that experiences frequent inclement weather, then that could be influencing how quickly your packages arrive.

Amazon Shipping in 2022

With a 60% annual increase in sales by third party sellers on Amazon’s marketplace last year, the boom in e-commerce continues.

Keeping up with door to door pricing for Amazon FBA shipping can be a hassle.

Want to know what the rates are? Check out’s FBAX, the Amazon FBA freight index.

With data from thousands of weekly pricing points from freight forwarders, we’ve developed a weekly index of freight prices including for Less than Container Load (LCL), Full Container Load (FCL), and air cargo, from major export cities in southeast Asia to the most popular Amazon fulfillment centers in the US.

Why Is Amazon Delivery So Slow

Contact them and ask for a 1-Month refund

Because it is easier for me to express my concerns with Amazon, I often start a chat session.

BUT…for the first time ever, I recommend actually calling them at 1-(888) 280-4331 and say, “Why don’t I get 2-day Prime shipping anymore?”

I tried doing this via Live Chat and it just went in circles due to what I’m guessing was a language barrier.

At this point, give them your zip code and ask them to run it through their system to find out for sure whether your address qualifies for 2-day shipping.

Most addresses do indeed qualify for 2-day Prime shipping.

See Also: 5 Reasons Why Amazon Prime Is a Terrible Buy

If you are able to provide proof of your address, you will probably know why your package has not arrived within the 2 day deadline.

Amazon cannot keep their word and should be paid for.

This is when you politely ask for a 1-month refund on your Prime membership (approximately $10) because Amazon can’t hold up their end of the bargain.

This was done via phone to customer service and took only 5 minutes for me to get the $10 refund.

There was ZERO hesitation from the rep I talked with and I think they are trained to hand out this refund for those who politely ask for it.

Also, from the comments section, several Amazon Prime members were given a $20 “inconvenience credit” that’s worth asking for as well.

Notable: We order from Amazon about 1-2 times per semaine. I don’t know if this played any role in our 1-month refund. However, in either event, it is definitely worth the effort.

Transport driver shortages

Another major factor that makes Amazon take a long time to deliver is delivery driver shortages.

Amazon relies on independent drivers to handle the delivery of their packages.

While they do employ a few drivers, the majority of their drivers are independent contractors.

While this allows the drivers the freedom to work when they want, it can also create driver shortages for Amazon.

A driver can decide to stop working before or after their shift and have an entire truck of Amazon parcels waiting to be delivered.

This then falls to the next driver to pick up the slack.

The problem is that they already have their own packages to deliver that day.

You may find the packages in an area other than their original delivery areas.

The new driver must find the time to deliver packages between their original orders.

It can cause delays in shipment.

Even outside of quitting, Amazon is always in need of delivery drivers.

Many find the work exhausting and not worth the pay that they receive.

With fewer people willing to work tough jobs with little pay, the labor shortage will only continue to impact Amazon’s shipment times.

Why Is Amazon Delivery So Slow

Vehicle problems

Since the majority of Amazon packages use delivery drivers to take them to their destinations, vehicle problems are inevitable.

All delivery vehicles eventually fall into disrepair.

The sheer number of miles that drivers put on them makes them age prematurely.

Delivery must be made to a new address when a vehicle breaks down.

Either the driver gets a new vehicle, or they move the packages to another driver with a working vehicle.

Until then, the driver of the delivery must wait until the company fixes the vehicle.

Sometimes other things can happen that force the vehicle to go into the repair shop.

Unexpected events are not uncommon.

The number of driving miles a driver has means that they are more likely to be involved in an accident or stuck in traffic.

The packages won’t be able to make progress if that happens.

Delivery vehicles can encounter any number of road problems.

Since the road is unpredictable, your package may end up delayed.

You can find better sources of e-books and streaming video.

How much software do you use if you are part of Amazon’s hardware ecosystem? My second Kindle is now complete. I have yet to receive any publications free of charge from Amazon’s Kindle Lending Library, Prime Reading, or Amazon First Reads.

The same can be said in our household for Amazon Prime Video, Amazon’s attempted Netflix slayer streaming service. I’ve watched a few movies and shows, including the Academy Award-nominated “CODA” and “Being the Ricardos” and the series “The Marvelous Mrs. Maisel” and “Ozark.” But I headed there only because I was already a Prime member — not the other way around. You can find cheaper ways to read and watch movies.

Woroch stated that you can get free audio/ebooks, TV series and movies from the digital library. You can apply online for a library card and you will forget Prime Video.

I use our local library system to get book loans into my Amazon account and onto my Kindle or iPad.

Why Is Amazon Delivery So Slow

Contact Customer Service

The process of talking to customer service representatives is quite simple once you have made your purchase. The customer simply needs to confirm they bought the product, and it still hasn’t arrived. Amazon customer support will quickly investigate the claims and determine if the package didn’t arrive. In most cases, they will offer you a month free of Amazon Prime.

But as mentioned, some people have been lucky enough to get more than a free month of Prime, so it’s a good idea for customers to push back a bit and explain why the delay is such an inconvenience.

MORE: Shop today’s best Amazon deals

Perhaps you ran out of critical household goods or you were counting on the product to land in time so it could be given as a gift. Whatever the case, the commenters suggest customers who come up with a good reason Amazon’s delay is upsetting them are in a good position to get a bit more. As long as it’s all done in a polite manner. Also, complaining too loud or in large letters will not get you anywhere.

Amazon does not allow customer service agents to give a complimentary deal on late Amazon Prime deliveries. This means that if there are delays, they might not be as willing to provide a deal. As such, it’s a good idea to go for it all the first time around or face the possibility of more pushback on subsequent attempts.

Amazon Prime Is Expensive

Amazon Prime Membership is $139 if paid in full. The $14.99 per month fee will cost $180. The yearly fee is $12 per month. This cost roughly equals the price of streaming video services like Netflix or Hulu. How much do you actually use Amazon Prime? And how much benefit are you getting from it? Do the math.

“Because the membership has so many perks, one might assume that it’s worth it,” says Trae Bodge, smart shopping expert at True Trae. It’s worth the investment for me because I enjoy many of its benefits. I get two-day free shipping on my regular purchases. I also have access to video, music, and books content. But if you do not shop frequently online, or use any of the many perks, it may not be.”

You can easily track what you have spent on and what you bought. This is a great trick that Amazon uses to your advantage when ordering a second item. After signing in, click on “Returns & orders” at the top. It defaults to your orders for the last three months. You can select yearly times from the drop-down menu.

Why Is Amazon Delivery So Slow

Amazon Prime Shipping: Why is it so slow?

Amazon started prioritizing urgent orders above regular orders in 2020. Amazon prioritizes household essentials over other non-essentials like clothing, electronics and home décor items at the top of its delivery queue.

The retail giant classified the following as essential orders:

  • Baby products
  • Household and health
  • Beauty and personal care
  • Groceries
  • Both industrial and scientific
  • Pet supplies.

And, to make up for the unexpected spike, it’s been hiring thousands of people. stated that no American company had hired as many employees so fast in the past. It reportedly employed 427,3000 workers in 2020. A considerable chunk of those employed work as software engineers, hardware specialists, warehouse workers, and delivery drivers.

To put this in perspective, it’s important to recall that even before the pandemic, online shopping has been increasing dramatically.

This theme was the focus of a recent article I wrote. In it, I showed, amongst other things, that online grocery shopping increased by 137% in 2020. In fact, most grocery retailers saw 8 year’s worth of online shopping orders just during the 12 months of 2020!

Just click the link to read it on my site.

What time will freight rates and shipping prices drop?

Many importers and exporters in the current economic climate are asking when shipping rates will drop and what they should do to reduce them. The answer? Not yet.

But, despite potential delays and high freight shipping costs, there are a few steps importers can take right now:

How to navigate the current freight market:

  • Compare at least a few quotes and modes to make sure you are getting the best cost and most efficient service possible.
  • You should plan ahead for any changes in your freight budget or transit times. Costs due to unforeseen delays or limited capacity can arise, so be prepared.
  • To mitigate the negative effects of US business restrictions and slowed demand, you should explore warehousing possibilities.
  • Pay attention to the profitability of your goods and consider if a pivot could be worthwhile. Additionally, remember to factor in freight costs when assessing profitability.
  • You should consider which shipping method is most suitable for your needs right now. As during non-pandemic times, ocean freight is typically far cheaper but has significant lead time. You can ship air if your transit time requires it. This will give you confidence in transit times.
  • Regular communication with freight forwarders is important. This is more important than ever – staying in touch means you’ll have a better handle on your transit time and stay on top of any changes that may arise.
  • You should ensure that your staff is available to receive the goods upon arrival. This will minimize delays.
  • To keep up with freight rates for 2022, check out our daily FBX Ocean Rates Index.

As always, we at are here to help. Please reach out if you have any questions or concerns..

Why Is Amazon Delivery So Slow

Prime 2-Day Shipping Has Turned Into 5-Day Delivery

UPS and the USPS are not responsible for 2-day Prime shipping becoming 5, 6 or 7-day shipping.

Amazon is 100% responsible for this as they have now stated that their 2-day shipping guarantee starts from the time they process and receive your order.

So if it takes them a couple days to box it up and ship it out, then you’ll get it delivered to your home in about 5 days on average.

You might also like: Amazon Package arriving late? Here’s How to Score a Refund

If you’re like me, the main reason you joined Prime and paid $139/year was for the 2-day shipping, so this is KIND OF A BIG DEAL.


Orders With A High Volume

Amazon sees an increase in orders for a period each year. Shipping delays are unavoidable due to the high volume of orders they receive.

This type of high-volume shopping may happen during national holidays or back-to school season. It’s common for Amazon to notify consumers if their items are taking longer than expected to arrive and re-estimate the delivery time.

Why Is Amazon Delivery So Slow

Amazon Prime’S Free Shipping Isn’T So Novel Anymore

The big deal with Prime’s yearly membership was two-day shipping (then only one-day and in certain regions same-day). This was an uncommon perk in the retail industry. Now? It’s not so.

Woroch makes another important point: “Not everything you need or want to buy is sold and shipped by Amazon, so it may not be available for Prime two-day shipping anyway. It will take more time to get it in the mail. Third-party retailers are more difficult to handle returns.

The Amazon Delivery Attempt

If you are not at the delivery address when Amazon tries to deliver your package, Amazon will leave the package in a secure location. If you don’t have a secure location, or the delivery requires you to be present, Amazon will send you an e-mail.

Amazon will attempt to deliver the package three times in a row on consecutive days. Amazon will return the package for a refund if the third attempt at delivery fails.

Why Is Amazon Delivery So Slow

High Volume Orders

Amazon has numerous peak seasons for shopping where they have to fulfill a high volume of orders for a period of time. Due to how many orders they receive, their shipping delays cannot be helped.

This type of high volume shopping season may occur during national holidays, the back-to-school season, or even global crises that increase the number of online orders.

Amazon will notify customers if they are experiencing problems with large orders. They will also reestimate when a shipment will arrive.

What Can You Do To Speed Up Your Amazon Delivery?

You can speed up Amazon’s delivery by doing a few simple things.

If Amazon continues to deliver your packages late, as a Prime member, you can call them for a refund.

Here are some steps to help you speed up delivery.

Why Is Amazon Delivery So Slow

Strikes In Parcel Delivery

Many non-Prime members can have items shipped by different package companies.

If a parcel carrier in the customer’s country is on strike, this may explain delays in getting a parcel as mail strikes suspend all deliveries until the strike is over.

Let us contact the post office and ask them to review the supply chain in order to find any potential errors.

We recommend signing up for shipping notifications if there is a strike. This will allow you to be notified of any changes in Amazon shipping delays 2022.

Amazon’s Delivery is So Slow Why? Donotpay Answers Your Questions And Offers Solutions

You’ve likely been waiting forever for Amazon to deliver your package. Although there may be many causes for delayed deliveries, the good news is that there are multiple ways to solve this problem.

We will explain the Amazon shipment process and show you how to file a claim for late delivery in a flash with DoNotPay.

Why Is Amazon Delivery So Slow

Amazon Packages are being delayed for a reason

Amazon may be delayed in delivering because:

  • Natural disasters–If your area was hit by a natural disaster recently, your package will probably arrive two to three days after the estimated delivery date

What is the best way to track an Amazon order?

Customers who are inquisitive about the whereabouts of their Amazon orders can use the tracking option provided by the retailer. Customers must perform the following in order to locate their package:

  • Navigate to “Your Orders”, on your Amazon account, where you placed the order.
  • The “Track Package” option should be selected for the item that has to be traced.

Why Is Amazon Delivery So Slow


Amazon is a vast online market where people can purchase their products easily, quickly, and hassle-free. Amazon is trusted by many customers. Amazon creates new policies to safeguard customers’ interests. Amazon’s slow delivery is due to the large number of orders.

Why Is Amazon Delivery So Slow In 2022? (7 Reasons Why), Inc.
Formerly Cadabra, Inc. (1994–1995)



Founded July 5, 1994

; 27 years ago




Bellevue, Washington

, U.S.

Jeff Bezos


Area served
Key people
Revenue Increase


469.822 billion (2021)



US$24.879 billion (2021)


US$33.364 billion (2021)


Total assets

US$420.549 billion (2021)


Total equity

US$138.245 billion (2021)


Owner Jeff Bezos (14.0% voting power, 10.6% economic interest)


Number of employees
1,608,000 (Dec. 2021)


U.S.: 950,000 (Jun. 2021)



Footnotes / references



Amazon is able to deliver large quantities of parcels every day around the globe. Amazon claims it can deliver packages in a matter of hours, but many customers find that this is not the case.

  • How can I find where my package went? Why is Amazon’s shipping service slow? Here are 7 reasons Amazon may delay your delivery and what you can do to rectify it.
  • Why Is Amazon Delivery So Slow In 2022? (7 Reasons Why)

    Amazon’s 2022 Delivery Speed is So Slow

  • 1. Transport issues
  • Amazon is required to ship a large volume of packages per day. Because of this, mistakes can occasionally occur in shipping labels and equipment handling.

    If a package has not arrived after a significant period of time, it’s possible that the shipping label was damaged during the packaging process, resulting in a failed delivery, as the address could not be properly identified.

    Customer support can be reached at 800-228-0020 if the customer does not receive their package. Customers also have access to Amazon’s Tracking feature, which allows them to track where the package is.

  • 2. Weather Conditions
  • To remain safe in case of bad weather, Amazon package delivery couriers might have to delay deliveries to areas that are not in good condition.

    You may experience this type of delay in cases such as storms or electrical storms, snowstorms, tornadoes, hurricanes and heatwaves.

    Customers may not have received the package that they ordered yet. It is recommended to look at local weather information for signs of poor weather.

  • 3. Boxes for small packages
  • If customers have packages sent to a P.O Box, Amazon delivery drivers may face issues with the delivery if the box is too small for the package that they ordered.

    If customers order large packages and do not use Prime Delivery, they should have the package sent to another address.

  • Amazon Key allows customers to use features like Amazon Key that allow delivery drivers the ability to deliver large packages inside their home or garage.
  • 4. Timelines Third Party Sellers
  • If customers have ordered a package fulfilled by third-party sellers, their order is not always subject to Amazon’s delivery drivers, but rather the brand or individual in charge of fulfilling the order.

    If an order is delayed by a substantial amount, the third-party seller could be experiencing problems with shipping or other issues.

    Customers may be concerned about where their packages are. If they have any questions, they can go to Amazon’s Orders page and select the order. After selecting it, click the Contact Seller button.

  • 5. Parcel Shipping Strikes
  • Amazon Prime members who place orders from the site without creating an account may not receive their parcels until they are approved by Amazon.

    However, delays may occur if the postal carrier from a customer’s nation is in union strike. This happens because post office strikes prevent the delivery of packages until that time.

    It is a good idea to be informed on any developments regarding the postal carrier strike. Customers should also check their order history and see when they shipped their parcel to get an estimate of how long until their shipment arrives.

  • 6. High volume orders
  • Amazon is subject to high volumes of orders during peak shopping seasons. Due to how many orders they receive, their shipping delays cannot be helped.

    This high volume season of shopping can happen during the national holiday season, back-toschool season or global crises which increases the online ordering.

    If Amazon is facing issues with a large number of orders coming in, they will generally alert customers to their order delays, and re-estimate the time frame that a package will arrive.

  • 7. Priority changes
  • Amazon can prioritize certain orders, such as those that support personal hygiene and health, in times of national or international crisis.

    Customers may be subject to delays if such an event occurs at the time they place an order.

    How can I track Amazon’s delivery?

    Amazon’s Tracking feature allows customers to track the exact location of Amazon orders. Customers must follow these steps to find their packages:

    Log in to your Amazon account to view the order. Click “Your Orders” to select the item to trace and then click “Track Package”.

    Why Is Amazon Delivery So Slow In 2022? (7 Reasons Why)

    What is the best way to get a refund for delayed Amazon delivery?

    The following steps can be used to request a full refund for customers who receive their package late or never arrived.

    Customers must log in to their account to access the “My Orders” page. After finding their order they will need to select the “Problem With Order” option. Customers can click on the “Request Refund” option and type an explanation in the comment box provided.

    Amazon delivery services are also covered in our post on late delivery refunds and shipping from Amazon.

  • Conclusion
  • Amazon often experiences late and missed deliveries because of a large number of orders. The tracking feature allows customers to track where their product is located.

    Customers may request a return for packages that do not arrive. This can be done by accessing the “Problem With Orders” section on their Orders page.

    Why Is Amazon Shipping So Slow Lately 2022?

    Amazon’s delivery times are so slow. Because of how many packages Amazon must ship every day and the addition of new items to their product line, it is slow.

    Amazon Shipping Slowing:

    Amazon is often faced with failed or late deliveries due to a variety of factors, including high volumes of orders, transport issues, weather conditions, and similar problems. Customers can, however, learn the location of their item by using the tracking feature.

    Is Amazon Prime No Longer 2-Day Shipping 2022?

    Amazon offers 2-day shipping, although it isn’t offering this to all its customers. This may be due to the sheer volume of orders. Amazon will now prioritise orders based upon their importance. The reason for this uncertainty is that Amazon has not officially announced when 2-day shipping will end for Prime members.Feb 12, 2022

    Amazon Prime 2021: 2-Day Shipping No More

    Amazon didn’t get rid of 2-day delivery. Prime subscribers still have 2-day shipping. Amazon began prioritizing essential orders in 2020. This caused some Prime orders delays.

    .Why Is Amazon Delivery So Slow In 2022? (7 Reasons Why)

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