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Home Depot Appliance Return Policy

Home Depot Appliance Return Policy

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Last month, I purchased an Electrolux Side-by Side refrigerator. Home Depot delivered the fridge about two weeks later, but it doesn’t work, and I want to return it.

For a week, I attempted to fix the fridge. After trying for a week, the refrigerator stopped working. I finally called Home Depot.

The repair technician was a no-show for my first appointment. Electrolux rescheduled. The repairman looked at the fridge and found that there were four items that required attention. He ordered the parts and said he would come back the following week. But he also advised me to return the refrigerator to Home Depot because that would be a better outcome than waiting for it to be repaired.

Home Depot refused to let me return the refrigerator and said it was Electrolux’s issue.

Electrolux refused to let me replace it without first attempting to repair it. A week later another technician arrived. He said the delivered parts were wrong. He promised to have the correct part overnighted, a promise he failed to keep.

How To Return Major Appliances To Home Depot

You must notify Home Depot immediately if you discover a problem after you accept delivery of your major appliance.

Contact Home Depot Customer Service: 1-800-455-3869

Home Depot allows you to return major appliances to any store as long as they fall under the return policies. You will need to bring your receipt, photo ID, and original form of payment.

Locate your nearest Home Depot store by clicking here.

Locate the customer service or returns desk and talk to them about the problem you’re having with your Major Appliance or the reason for your return.

You will not be able to get a refund but may be able to pick up a replacement product upon returning your major appliance.

Home Depot Appliance Return Policy

Price Tags: The Hidden Language

To secretly identify their merchandise, most retailers will use special codes and prices. They are used by sales associates to move and sort merchandise. However, savvy customers who have broken the codes can grab items at their lowest price.

In The Home Depot’s case, look for yellow sales tags. The item will be priced at.06 if it is sold. This means that the price of the item can go down by six weeks. The item that has a sales price of.03 will go on clearance and be donated to charity within three weeks. By keeping an eye on those yellow tags, it’s possible to get even better deals on low-cost, high-value items that every DIYer will love.

Is there anything that can’t be returned?

The following items are not returnable to the Home Depot…

– Custom Tinted paint – Before you purchase the paint, be sure to inspect the colors. Any “Oops!” paint you purchase at a discounted price cannot be returned.

– Custom Blinds- These blinds cannot be returned unless they are marked “Guaranteed Fit”.

– Utility Trailers

– Major Appliances – Always inspect the appliance upon delivery to your home and “refuse delivery” if the item is damaged or defective. If you don’t, then later on notice an issue, call Home Depot at (800) 455-3869 within 2 days.

– Generators

– Gift Cards/Store Credits

– Product Samples

I’ll keep this list updated in case new items become non-returnable.

Home Depot Appliance Return Policy

Home Depot Protection Plan

Home Depot Protection Plans are offered for up to three years on all major appliances. However, the manufacturers’ warranty mostly remains only for the first year of buying. Home Depot protect plan members also get two to three days service. In metro cities, it normally delivers repair services within 48 hours. However, in other cities, it may take up to three days.

Home Depot also has a team of tech experts to aid with technical issues with your appliances. Under the Home Depot protection plan, there is also a clause for reimbursement. You can receive up to 30 to 50 percent reimbursement on selected appliances.

Under the Home Depot protection plan, you receive one more advantage. If you called for three successive repairs for the same problem, you could replace the appliance. Home Depot can either repair or return the appliance in this case. If you return an appliance, Home Depot will issue a gift card to your account equal to its purchase price plus tax.

What is the best way to obtain the Protection Plan?

To receive three- to five year appliance warranties, you must purchase a Home Depot protection program. Home Depot provides a guarantee for both small and large appliances. A plan can be purchased at the time you purchase the appliance. This is the most convenient time to protect your appliance against unforeseeable damage. The shoppers can choose between a 3-year and 5-year plan.

If you have not bought the protection plan while purchasing the appliance, you can also buy it later. The protection plan must be purchased within the first 90 days of the purchase. You can only satisfy the warranty of the manufacturer if you don’t have the protection plan within the allowed 90-days. You have a period of 90 days to cancel your protection plan. If you cancel your protection plan within the time limit, you will receive a complete refund.

Home Depot protection plans cost vary depending on the price paid for the appliance. The cost of a protection plan ranges from $50 to $600. A protection plan can be purchased for appliances up to 20,000. Notably, the Home Depot protection plan is available for online as well as in-store shoppers of Home Depot.

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Home Depot Appliance Return Policy

The Home Depot Return Policy

Home Depot’s Return Policy offers you more flexibility and a smoother process for your convenience. So, they want you to be fulfilled and happy in any case. For instance, you recently purchased an item for aesthetic improvement in your house. And found that it was not as per your requirement? Do you want to return it to Home Depot? You have questions; We have your answer… read the following to know all the question’s answers.

  • Home Depot Return Policy
  • 30-Day Return
  • Home Appliances
  • Plants
  • Paint
  • Others
  • Home Depot Corona Virus Updates
  • Non-Returnable Items
  • Non-Receipted Returns
  • Home Depot stores accept returns
  • Return online via Mail
  • Home Depot Customer Service Number
  • Can you return a generator to Home Depot?
  • Can paint be returned to Home Depot
  • How long does Home Depot take to refund?
  • Can I return opened item to Home Depot?
  • Last words

Lowe’s Hardware Store returns policy with or without receipt

Lowe’s return policy allows you to retrieve the receipt with either your original credit card or MyLowes card. You can also use your MyLowes account number, checking account number, or personal phone number. If you are returning an item with a valid receipt, an in-store credit is usually issued for current selling price of the item. If you present the original receipt of the item, stolen or lost gift card can also be replaced.

We have done these things to best serve customers in this period:

  • Expanding free curbside order pickup to most stores as an extension of our buy online, pickup in-store option, which is still available
  • Extended our return policy from 90 days to 180 days and asking customers to refrain from returning product to our stores at this time, if possible
  • Advising all delivery and Home Services associates to follow everyday preventive actions including washing hands often, disinfecting frequently touched objects, and carrying hand sanitizer

Home Depot Appliance Return Policy

Online returns

You can return an item purchased online without having to go into a Home Depot. You will be emailed a shipping label for eligible online orders.

Simply print it out and attach it to your package. Stop by your local UPS Store or Drop Box to complete the return. You can also process your return over the phone by calling 1-800-3376.

Note that anything containing hazardous materials cannot be returned online. All gas-powered lawn mowers and leaf blowers that could contain flammable liquids should be returned to the store.

What if I don’t have packaging?

Home Depot accepts stuff without original packaging or box within the return period. This includes receipts. It’s returnable as long as the purchase still appears on the refund verification system.

If the deadline for returning goods has passed, the customer may need to present the original receipt in order to receive a return or an exchange.

That said, return eligibility without the original packaging may vary from store to store. It’ll then be up to the manager of the store to determine whether the item will be accepted.

Make it a practice to retain the receipt as well the original packaging until you are completely satisfied. That’s because non-receipt returns without the original packaging may only be eligible for store credit or get rejected altogether.

Home Depot Appliance Return Policy

Standard Home Depot’s Return Policy

The standard Home Depot return policy is:

  • You can exchange or return your products within 90 days of purchase
  • Home Depot will issue an exchange or full refund for the item in store credit, cash credit or account credit as long as you send the product back with the proof of purchase.
  • The company does not offer refunds for shipping charges unless the reason for the return is a mistake they made while shipping your order
  • Return your item in person at a Home Depot or via mail. You also have the option to schedule UPS pickup.
  • Items you pay for with a Home Depot’s consumer credit card, commercial revolving charge, or commercial account are eligible for returns for up to 365 days after the purchase
  • Home Depot products you bought from a third-party seller or marketplace are not subject to Home Depot’s return policy. These items must be returned to the place you purchased them

Home Depot Corona Virus Updates

Home Depot is also concerned just like everybody else. Therefore they have also tried to minimize the situation as much as possible. These are various measures they have taken to ensure the safety of both their customers and employees.

  • Early closing time.
  • There are a limited number of customers at any one time.
  • To stop customers from being driven away by the exorbitant offers, we have eliminated them.
  • Monitoring distance between customers
  • All employees were provided with gloves and masks.
  • Provided thermometers to employees and check themselves every day they come to work.

The company also has requested the customers to follow the protocols for the safety of themselves and the people around them.

Home Depot Appliance Return Policy

What Is Home Depot’S Return Policy Without A Receipt?

Customers must return all items to Home Depot within the following time frames: 30 days to 90 days to 180 days to return the item, and up to 365 to do so depending on which payment method was used.

It is possible to return an item within 30 day if you have lost your receipt. That’s because cash purchase details remain in the Home Depot refund verification system for up to 30 days. Thus, they’ll still be required to use your ID to verify the purchase and issue a refund or exchange.

Don’t come without a credit card or debit card used for the purchase. This card is used for pulling the information available within 90 days. This allows store associates to retrieve purchase information from the system during this time.

Purchases made with Home Depot Commercial Account, Commercial Revolving Charge, or Depot Consumer Credit Card are eligible for returns up to 365 days without the receipt because the purchase can be tracked in the system.

Whatever the case, make sure you carry the valid ID and the original payment method used. Store associates will use your ID or passport to verify your identity and track the purchase. Most often, store credits will be granted for returns that are not received. You can only use a Home Depot store credit for in-store purchases and not online.

Sometimes, unverifiable non-receipt returns for $50 and above may be rejected in some stores. Your returns will not be accepted without receipt. If Home Depot discovers you are a regular returner, it may flag your account.

Save your receipt and keep it safe to avoid rejected returns at Home Depot. The system only tracks returns not accompanied with a receipt, according to Business Insider. You can get a refund in full to the original payment method, or you may opt for an exchange, credit, or merchandise credit.

Can I Return Major Appliances To Home Depot After 2 Days?

Home Depot will not accept major appliance returns after your 48-hour return window, and even in that situation, it must be due to a defect. Major appliances cannot be returned if you have changed your mind about it or discovered other defects.

Ensure you research, measure, and check reviews online about any expensive product you’re looking to purchase; otherwise, you may be stuck with it or have to resell it for a loss.

The only exception is if you purchase the Home Depot protection plan that offers a no lemon policy, and your major appliance breaks in the same way twice, you will be offered a refund or exchange on the product.

Home Depot Appliance Return Policy

How does Home Depot handle tree returns?

Home Depot’s Christmas tree return policy falls within the 90 days to 365-day return window. Although Home Depot requires most plants to be returned to its store within 90 days, perennials and landscaping plants are eligible for return for an entire year.

So if your Christmas tree starts dying early, just bring what’s left within the accepted return window for a refund or exchange. If the item is out of stock, you can request store credit.

You will need your online receipt and purchase slip to make the Christmas tree return at Home Depot. You can bring your receipt or online purchase slip if you have lost it.

Is there a time frame for returning my purchase to Home Depot?

Most items can be returned to Home Depot within a timeframe of 180 days from the date of purchase, unless otherwise stated.

However, here’s the amazing part:

Worthwhile for customers to get a consumer credit card!

Home Depot Appliance Return Policy

Home Depot Non-Returnable Items

Items with “non-returnable” stickers mentioned in the product description cannot be returned to the store once they are bought.


It’s no secret that company’s don’t want you to return their items. Home Depot is no exception. A recurring story throughout the online comments is that Home Depot has a very tedious return process.

Home Depot Appliance Return Policy

Is it possible to return paint after opening?

You cannot return a Home Depot mixed paint can, however, you can have it remeasured within the first month after purchase. The surface will be adjusted with a shot of pigment. Paint purchased through Home Depot cannot be refunded, regardless of its appearance, whether it’s painted green or if it’s opened.

Home Depot Appliance Return Policy In 2022

Home Depot will not accept returns for smaller appliances. Customers have 90 days from 2022 to return the appliance. Customers can return major appliances like dishwashers, microwaves and refrigerators only if the product is defective or damaged. All returns must be made within 48 hours after purchase.

Continue reading to find out how you can return your appliances to Home Depot. What appliances are allowed to be returned? How long they take to return.

Home Depot Appliance Return Policy

Initiating A Return Request With Home Depot In Person

To initiate a return request in person, complete these steps:

  • Locate and contact your local Home Depot Store
  • Approach a staff member and ask them to process your return request
  • Please provide all information necessary to complete your order

Is there ever a restocking fee?

The only items that might incur a restocking fee are Special Order returns or cancellations.

Be prepared to pay a 15% restocking fee on these items.

Home Depot Appliance Return Policy

Can You Return Major Appliances To Home Depot?

Home Depot will accept the return of major appliances if you report defects to them by calling 800-455-3869 within 48 hours of accepting or picking up the major appliance. You will have to contact the manufacturer about any defects within the warranty period.

Home Depot won’t accept major appliances back once they have been delivered or purchased. It’s your responsibility to inspect and verify that the major appliance has no damage and is in working order.

Paint

You can return the Paint product within 30 days of purchasing if you’re not happy with it. We will exchange it with a similar one.

Home Depot Appliance Return Policy

How does Home Depot return lawn mowers?

Home Depot policy for gas-powered lawn mowers states that they cannot be returned via mail.

Home Depot Appliance Return Policy In 2022 (Full Guide)

Home Depot is one of America’s most recognizable home-improvement retail chains. They sell a wide range of appliances, including televisions, fridges, dishwashers and ranges.

  • However, what happens if an appliance purchased at Home Depot isn’t right for you? Here is everything I’ve found out through my research about Home Depot’s appliance return policy!
  • Home Depot Appliance Return Policy in 2022
  • Home Depot is unable to accept appliances returns on the smaller models. If major appliances (e.g., dishwashers or refrigerators), customers cannot return them. All returns must be made within 48 hours after purchase.

  • Keep reading to find out more information about returning appliances to Home Depot. Learn which appliances can be returned and what time you need to do so.
  • Home Depot Appliance Return Policy In 2022 (Full Guide)

    What if I don’t have the receipt?

    Home Depot will accept a return of an appliance but not the receipt. If alternate proof is available, like a packing slip or packaging material, you are allowed to send the item back.

    Home Depot could also be able recover your order if it was paid with credit/debit cards and the payment was received within 90 days.

    Home Depot can accept returns that are not supported by proof of purchase. They will give you a store credit to cover the cost of the appliance.

    Are there ways to return appliances from Home Depot that are not in the original box?

    Home Depot might accept your return if the appliance is still in its original box.

    Please note that Home Depot does not guarantee a return for appliances purchased without their box.

    Home Depot Appliance Return Policy In 2022 (Full Guide)

    What’s the minimum time to return an Appliance at Home Depot

    For major appliances that are faulty, you need to return the item within 48 hours to be eligible for a refund (however, it may be 3-5 years if you opted for an appliance warranty).

    Small appliances can be returned or exchanged for reasons other then defectiveness, provided you return it in the first 90 days.

    You will be able to return the appliance for a year if your purchase was made with a Home Depot Consumer Credit Card, or any other Home Depot credit cards.

    Can I Return An Appliance To Home Depot Outside Of The Returns Window?

    The Home Depot manager will accept a return if the small appliance is in its original condition and with the receipt.

    In the event of a major appliance malfunction, they can be returned to Home Depot within 48 hours.

    Many major appliances have an extended warranty that allows you to repair your appliance even if the return deadline has passed.

    It is also possible to purchase a Home Depot Protection Plan to insure your appliance from the day of purchase.

    You can get your appliance fixed under this plan if it has a problem.

    Home Depot Appliance Return Policy In 2022 (Full Guide)

    How do I return an Appliance From Home Depot?

    All Home Depot appliances should ideally be returned with the receipt, in the original box, and with all the components they arrived with.

    It may slow down your appliance return at Home Depot if these items are not available.

  • The Return of a Major Appliance
  • If you bought a major appliance at Home Depot, it will be impossible to return it, unless the item is defective or damaged.

    After receiving your major appliance from Home Depot you only have 48-hours to return it, or arrange a collection if the problem persists.

    Contact Home Depot customer support at 1-800-455-3869 to return major appliances you have purchased online.

  • Returning an Insignificant Appliance
  • You can exchange or return a Home Depot minor appliance within 90 days of purchase if you keep the receipt.

    You can contact Home Depot customer services to request a return, if you find this more convenient.

    What type of Home Depot Appliances are allowed to be returned?

    Home Depot will only accept returns or exchanges on small appliances up to 90 days after purchase.

    Home Depot offers small appliances including air fryers as well as blenders and toasters.

    For major kitchen appliances such as washers, refrigerators, ovens, dryers, and some microwaves, Home Depot will not accept returns unless they are faulty.

    You have 48 hours from the time you receive your major appliance. If it’s not working properly, Home Depot will accept it back.

    Home Depot Appliance Return Policy In 2022 (Full Guide)

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