Dollar General Return Policy 2022 [All You Need To Know]

Dollar General offers a wide range of merchandise at affordable prices so shoppers can choose from many products when they shop at Dollar General.

But, how can customers return items if they’re unsatisfied? I’ve done my research – this is everything you need to know!

Dollar General Return Policy 2022

Dollar General offers a 30-day return policy. You can either return items you purchased online or in-store. You will need to have the purchase receipt in order to return items purchased at Dollar General. Customers can choose to get their item back or redeem the gift certificate amount for a refund.

What is the best way to return an item at Dollar General?

Items purchased online and in Dollar General stores are subject to separate return policies.

In order to exchange items purchased in person, customers should bring the item back to Dollar General. A staff member will issue a refund.

Customers will need to first contact Customer Services if they wish to return items purchased from Dollar General’s website.

They will then be given return instructions and receive a unique Returns Authorization number. They must then:

Package the item in its original packaging, if possible, or some other secure packaging if not.

With the item, include their order number and billing information.

You can ship the item directly to Customer Service.

More information is available on the Dollar General site’s online returns page. Remember that you cannot get refunds in-store on orders made online.

What is the maximum time you can take to return an item to Dollar General?

Dollar General claims that you have 30 days to exchange any items purchased online by customers, providing they are in good physical condition.

Although the Returns Window for Online Purchases is quite clear, some information is contradictory about when customers have to return products they bought at Dollar General.

In some instances, there have been reports that customers were able to return products within 90-days of purchase.

How can you return an item to dollar general?

If you want to get a full refund for a return at Dollar General, you will need your receipt. Dollar General employees cannot issue refunds to original payment methods if your receipt is not provided.

However, it is still possible to return products to a Dollar General store, even if you lose your receipt!

You will be able to either get the dollar general gift card refund or exchange your item for a product with the same value or less.

What if you want to exchange used items for dollars general?

You can return used products you bought in-store or online at DollarGeneral.com, as long as they are in good, working condition.

It is preferable that they remain in their original packaging. All paperwork, parts, accessories, and documentation must be still attached.

A refund may not be granted if you try to return a damaged or defective item.

Although you are likely to be granted a refund on used items in-store, it is possible to do so at your own discretion.

How To Return Damaged Or Defected Items To Dollar General?

You must notify Customer Services immediately if an item you ordered from Dollar General arrives damaged or defective.

They will issue a refund. In some cases, they may even be able cover return shipping fees. Call 877-463-1553 to discuss your concerns.

They will need to know the product’s order number and item number, which you can find on your original confirmation email.

Can You Return Gifts To Dollar General?

Dollar General allows you to return items, even if they were not yours. Store credit, however, will be given instead of a complete refund and only to the original purchaser.

What items cannot be returned to dollar general?

You can return almost all items purchased online or in-store at Dollar General. However, some things are not allowed. One, alcohol cannot be returned to its original location, provided it is not opened.

Dollar General does not accept returns of cigarettes or tobacco products. Also, you cannot return gift cards or prepaid cards as well as gift wrapping services.

Returns of most items are accepted provided that they remain in good conditions and include all documentation and original accessories.

To learn more, you can also read up on Dollar General’s shoplifting policy, if Dollar General sells alcohol, and if Dollar General sells gift cards.

Conclusion

As long as you meet certain conditions, most items that are purchased in Dollar General can be returned. The items can be returned, in any condition, in their original packaging, and even if they’ve been damaged.

As long as your receipt is attached, the item can be returned in-store for a complete refund. Without a receipt, you will instead receive the refund amount on a gift card. Online returns are subject to shipping costs.

For more information on returning items at Dollar General, visit the “Returns” page on their website. To learn about specific returns policies, call your nearest store.

What time can you take to return an item to Dollar General

Within 30 days

Can You Return Dollar General Items To Any Store?

If you made your purchase in a store, you can return the item only to the store where you bought it. Dollar General states in its return policy that online orders are not acceptable at retail shops.

.Dollar General Return Policy 2022 [All You Need To Know]