Why Is Usps Tracking Not Updating

Why Is Usps Tracking Not Updating

Why Is Usps Tracking Not Updating

A Bit of Advice from Usps

On their webpage, USPS offers the following apology and advice for the USPS tracking not updating issue:

We apologize that your mail or package delivery status is not yet available. While the item is in processing, we ask you to be patient.

If there has been no follow-up scan the day after arriving at your local Post Office(tm) facility AND no delivery has occurred, to save time, a service request may be sent by email to your local Post Office(tm) facility for follow-up.

You will receive a confirmation number and a contact within 2-3 business days. You may also sign up for an USPS.com(r) account to receive text or email updates.

Verify that you have the correct tracking number

If your USPS tracking page stops updating, the first thing to check is that you entered the tracking number correctly.

If you’re using USPS Express Mail, however, your tracking number will be 13 characters long, beginning with two letters and ending with ‘US’.

So how is your tracking number updated?

The unique barcode on your package is scanned by USPS every time it arrives at the USPS office or is loaded onto an truck.

The barcode can be linked to your tracking number. Within 24 hours, the system will update the tracking details and package status.

Your tracking information may update faster than normal, particularly if the system is moving faster.

Why Is Usps Tracking Not Updating

What to Check? – USPS Tracking not Updating

If you are facing USPS tracking issues, then first try to check and resolve the issue at your end. That is quite a familiar and easy approach to check whether you have followed up with all the correct details and procedures or not. These are some of the things you need to consider in order to find the answer for USPS Tracking not Updating.

  • Shipping receipt from USPS
  • Sales receipt also shows the unique ID if there is a USPS insurance
  • Check the unique ID on the confirmation email that the USPS drops on your email id.
  • Check it on the bottom portion of the tracking label by peeling it off.
  • It is located on the backside, which is orange-coloured.
  • Examine the Internet connectivity issue
  • To ensure that the shipment is delivered on time, make sure you follow-up with the shipping confirmation.

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Let’s get to the bottom

Most people enjoy getting regular tracking updates as they watch their USPS package move from place to place. Unfortunately, it may sometimes appear that the tracking is not updating when you attempt to track your USPS package, and you may be left wondering, “Why hasn’t my USPS tracking updated?” The USPS tracking not working could be due to a system malfunction, but those issues are usually cleared within a couple of hours. If you notice that the tracking does not update for several days, then you might need to contact the post office. It is possible that your package is lost or damaged, and you may need to file a claim with the postal service.

Why Is Usps Tracking Not Updating

What length of time does a usps package have to be considered lost before it is considered lost?

Tracking information is considered lost if it doesn’t get updated after seven days of you reaching out for help tracking your delivery. A Missing Mail Search Request can be sent here if you’ve misplaced your parcel.

Sender and recipient postal addresses, your tracking number, and contents of your box should all be included in the package description to help the USPS identify it, as well as ensure that the delivery can be tracked

By contacting your local post office and requesting to talk to a supervisor, you can find out whether and where your parcel was delivered and reclaim it.

Based on the GPS location of the mail carrier that used to be attached to the scanner, the supervisor must be able observe the delivery.

There is no way to notify USPS if the parcel was not delivered as requested. Other topics on USPS services include whether or not the tracking codes are reused if tracking updates are made and what is “informed delivery” from the postal service.

Package Delayed Or Not Moving

We often get the query- how often does USPS update tracking. The short answer is 24 hours, but we will cover more on it shortly.

Though the update time is as less as 24 hours, it is not what happens throughout the year. During the holiday season, almost every individual and business send holiday greetings. Companies may also send season sale coupons, discount offers, etc., to persuade their prospects and drive sales. The USPS is likely to experience a substantial increase in holiday demand from Thanksgiving through New Years.

To meet increasing demand, USPS is able to work faster in October, November and December. Still, it is impossible to process every item as soon as they reach the Post Office. Hence, if your USPS tracking not updating, there are chances your item hasn’t started moving yet.

A logjam is not the only reason an item may be delayed.

  • Truck malfunction.
  • Driver’s illness.
  • Flat tires or other similar setbacks, etc.

The USPS remedies such issues at the earliest, but it may impact the delivery process for at least a few hours. Therefore, your mailpieces may start moving later than usual, leading to your first class tracking not updating.

Also read: PostGrid and Zapier Integration.

Why Is Usps Tracking Not Updating

Inclement Weather

The most frequent reason USPS tracking information is not updated is that the severe weather conditions slow down delivery, preventing your package or mail from moving further along the infrastructure to reach its destination.

This happens a whole lot more frequently than most people realize!

Itas important to remember that if you are sending a piece of mail across the country itas going to have multiple stops along the way in multiple different locales, and all of those areas are going to be dealing with different weather situations and circumstances than you are at home.

A piece of mail can leave Portsmouth, New Hampshire, on the way to San Diego. It will go through all of the weather systems, including clear skies and rain, wind and even snow.

Any inclement weather (including surprise storms like tornadoes and hurricanes, flash floods, earthquakes, etc.) can throw a monkey wrench into the process and really slow down your USPS mail and packages from moving forward.

These situations are likely to cause delays and result in your USPS envelope or package not updating tracking promptly.

Add into the mix the fact that barcodes can become damaged by these inclement weather situations, hindering the package from being updated the way it would have otherwise been, and thereas a lot that can go sideways when Mother Nature influences the USPS processes.

It was lost in transit

Sadly, despite how accurate and efficient the USPS is, some parcels will inevitably get lost or misplaced. It’s normal.

Packages and envelopes may get lost or fall from conveyor belts. In some cases, mail can be destroyed beyond repair. When something like this happens, there usually isn’t any tracking update because, well, there really isn’t anything to track anymore!

This can be a very difficult situation for you, especially when you were really looking forward to getting your mail in the first place.

However, you should know that the USPS is always working to improve its service and to reach its goal of 100% delivery rates. In fact, it is highly unlikely for your parcel to go missing these days, compared to 10-20 years ago!

A second reason, although not as common, is the possibility that your parcel was delivered but hasn’t been scanned.

Although this is unlikely to happen often, it’s better than losing your parcel.

What usually happens in such situations is that the barcode sticker gets torn or damaged during transit.

On the other hand, sometimes a letter carrier may get distracted or mistaken – simple human errors that can prevent them from successfully scanning your package.

It doesn’t necessarily mean your package will not be delivered. In fact, it may have been delivered before the tracking system was updated.

It’s a good idea to look outside to verify that your parcel has not been delivered.

Why Is Usps Tracking Not Updating

Usps Shipment Status

The scan prior to In Transit to Next Facility provides the last informative status update.

A status message referring to the USPS international distribution center in San Francisco may indicate that the shipment has cleared customs and is underway to an international destination.

Local Weather Delay, Delivery Exception or USPS Event Code 57 mean that the item cannot be delivered and/or attempted to delivery due to weather conditions.

Visible Damage or USPS event code 12 indicates that USPS noticed and documented damage to the item being delivered.

No Such Number or event code 21 means that some component of the delivery address was missing or invalid.

The item is considered to have arrived at Unit (USPS Event Code 07) on the date indicated. It will be delivered as scheduled. Generally, if the item arrives before 9:30 am, it will be delivered that day. All packages received after 9:30 AM are delivered on the following business day.

What is the meaning of “Status Update Awaiting Delivery Scans”?

Package Not Scanned

Another reason for the “delivery status not updated” message is that the carrier is not scanning the shipment on purpose. This can happen during holidays, when many packages need to be delivered. The USPS won’t scan the package in these situations and will not deliver the entire shipment to all recipients.

You may not have received an update on your parcel for more than one week. This could be because your package was on its way but something unexpected happened that prevented your item from traveling along its original route.

Why Is Usps Tracking Not Updating

Possible Reasons Behind Usps Tracking Not Updating

There can be multiple reasons for the USPS tracking not updating problem. However, in order to understand those reasons, you need to know how the tracking system works.

Every package is assigned a unique barcode. Every time the package moves from one location or a facility to the next one, the USPS workers scan the barcode. You get an email notification whenever this happens. Before a shipment reaches its final destination, it usually gets scanned several times.

So, anything that interrupts this process might also affect the tracking system and the status of your delivery. Here are some of the possible reasons for the delayed update:

Usps Tracking Not Updating – What To Do And When To Take Action

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USPS Tracking not Updating – What To Do and When To Take Action

USPS tracking not updating: This article provides information on how to use the USPS service, what information the service offers, and more convenient ways and guide on how to access your item’s tracking information.

  • About USPS Tracking(r)
  • What information is available about tracking?
  • USPS Tracking (r) provides automatic notifications
  • — I’m not receiving any notification emails or texts!
  • — How can I use USPS Tracking(r)?
  • — How long are records kept for tracking?
  • How do I report a lost or damaged item?
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Why Is Usps Tracking Not Updating

Why Usps Tracking Info Is Not Updating? There are a few possible reasons.

Many reasons can cause First-Class Tracking to stop updating. This problem is not unique to you. It can happen to anybody. Some of the main reasons why this happens include:

Every package comes with barcodes attached to it which are scanned at the facility. Because there are many packages that need to be scanned, scanning can sometimes take longer.

Each time your USPS package barcode is scan, an update will be sent to you. In case, the scanner is malfunctioning or the process is interrupted or delayed due to some reason, then your USPS tracking feature status will not be updated.

Check quick solution when you lost Usps Tracking Number.

This problem can be caused by any delay in scanning the package. Sometimes, the delivery personnel may be sick so your package cannot be scanned.

Weather conditions can also delay delivery. Heavy rain, snow, and thunderstorms can cause traffic problems and other damages that can delay the entire process.

Your package travels between different destinations where it needs to be scanned at every location. If the item gets delayed due to bad weather conditions, then the scanning will get delayed too. In this case, your tracking status will not get updated.

  • If the barcode on your package is damaged, then it will prevent the scanner from scanning it. This may lead to a situation where your tracking status doesn’t get updated.
  • The carrier may not have properly scanned the parcel to update your delivery status. This can happen when there is a holiday or they receive too many packages in a day.

In case, your delivery status doesn’t get updated within a week, then there are chances that your package is already out for delivery. It may be stuck on the way because of unexpected problems.


Another reason why the tracking number for your USPS package isn’t updating is weather. It is possible, even though it may seem awkward.

Snowfall, rain, or thunderstorms are some of the contributing weather element to inaccuracies of USPS tracking information.

These disturbing weather conditions cannot get shipments scan and delivered to the appropriate destination on time.

That is to say, rain, thunderstorms, snowfalls, and the likes can come at any time of the day and they are capable of creating traffic jams and other related issues.

As such, cause delay in scanning, shipping, and delivery of the package.

Why Is Usps Tracking Not Updating

Give it some time

Wait a bit – there’s a good chance that the tracking information or your package will be updated soon.

You might not have the patience for this, so you may need it urgently.

In a USPS tracking situation that is not updated, it’s best to just relax and wait a few more days.

As we just saw, your tracking information can be delayed due to a variety of factors, most of which usually clear up soon!

However, if it has been more than a week past the expected delivery date and your tracking information hasn’t been updated, you should reach out to customer support on the USPS website immediately!

To get help from USPS customer service regarding tracking issues, call 1-800-275-877.

This hotline is for USPS customer service. The customer service representative will take your call and help you to explain the situation. They’ll locate the package for you and update your status using backend tools.

You can also call 1-800-344-7779 – USPS technical support, or 1-800-222-1811 – the delivery tracking number.

USPS Customer Service will help you locate and answer your questions in any situation.

Some Reasons You Might Get The Error Message

Most of the time, there can be a lot of reasons the ‘USPS tracking not updating’ problem can occur. Here are three main reasons that we have elucidated about why you might get this error message.

Why Is Usps Tracking Not Updating

Usps Tracking Not Updating: Solutions And What You Have To Do

In a situation whereby your shipment tracking number is not updating, there are three options available for you to know the situation of your package.

There are several options available:

Is my First-Class Mail Late?

Yes. First-class mail usually arrives in 1-3 days. This is an estimate. However, the USPS does not provide any guarantees.

Why Is Usps Tracking Not Updating

Unforseen Circumstances

You may also experience an issue with USPS tracking that does not update. Your package delivery could be delayed for unknown reasons.

This means that the delay or non-update problem could be caused by the seller, warehouse which received the item, or it might have come from the carrier.

Are You Worried If My Usps Tracking Isn’t Updated in 3 Days?

You should not worry about your package being lost in transit for more than three days. However, if the package has already arrived at your local post office, then three days without an update is concerning. In all cases, you should be worried if you don’t see any updates after a week. This is the time to call the post office and ask them what’s causing your delay.

Why Is Usps Tracking Not Updating

Are Usps tracking not accurate?

USPS scanning is done when it occurs. While their scanning accuracy is 95%, the remaining 5% can prove to be problematic. If there is an issue, make sure to check your tracking number through USPS.com.

What is the delivery time for Priority Mail?

Priority Mail, the USPS’s air shipping service, is Priority Mail. Priority Mail is available for domestic destinations and can be delivered within 1-3 days.

Why Is Usps Tracking Not Updating

Delivery status not updated

You might see your tracking info appear to be stuck when the delivery status does not get updated. This could be due to the fact that the United States Postal Service did not complete a scan of the package barcode when it dropped off the package. This status does not always mean that your package is arriving late, although it probably signals a problem if the status does not update after a couple of days.

Possible reasons why Usps tracking is not updating

Tracking information is updated whenever a postal worker scans the package or it arrives at another facility. Why is the USPS shipping tracking not updated?

Once they scan a package, it can take up to 24 hours for the tracking system to update the ticket number with the new information.

These are the main reasons why USPS tracking is not updated:

Why Is Usps Tracking Not Updating

FAQs – Usps Tracking Not Updated

They usually update the shipment status within 24 hours. If they don’t update it, this could indicate a problem and may cause delays.

Why Is Usps Tracking Not Updating In 2022? (Full Guide)

Why Is USPS Tracking Not Updating In 2022? (Full Guide)

USPS provides a convenient tracking number on packages so you can keep an eye on your purchases- but why does it stop updating, and how do you get help?

  • Let me tell you what I discovered about how to fix your tracking number that stops updating.
  • Why Does the USPS Not Update Their Tracking Data in 2022

    Inclement weather, incorrect address delivery, and/or packages not being scanned may all cause USPS tracking numbers not to be up-to-date. It’s recommended that you verify that you have the correct tracking number and to wait 5 days to see if your tracking number updates, and then contact USPS for help.

  • It’s important to learn all that you can about why your tracking numbers aren’t updated and when it should. Also, there’s a lot more information about how often it should update.
  • Why Is USPS Tracking Not Updating In 2022? (Full Guide)

    How can I ensure that I have the proper tracking number

    Having the correct tracking number is critical to being able to keep an eye on your purchases before they arrive.

    Make sure that the tracking number is correct by reviewing the USPS shipping confirmation and your USPS email.

    USPS tracking numbers typically have 20-22 digits in length and don’t contain letters. They are only numbers.

    If you are using USPS Express Mail, your tracking number will be 13 characters long and will begin with two letters and end with “US”.

    You can find your tracking number on any USPS orange slips left at your doorstep if there is a problem with a package or on your sales receipt if insurance was purchased for the package.

    Your tracking number is updated when a postal worker scans the package when it arrives at a new facility or is loaded onto a truck.

    Once a package is scanned, it can take up to 24 hours for the system to update the tracking number with the new information.

    Be aware that tracking updates could take up to 24hrs if bad weather or understaffed facilities prevent the package being transported safely.

    On the flip side, your tracking number can also update more frequently if transit or the tracking system is moving faster than usual.

    Furthermore, packages that travel longer distances will make more stops. You’ll receive additional tracking updates.

    It is possible for your package to be delivered from one or two different locations if the order was placed in a local area.

    What is the USPS tracking accuracy?

    The USPS tracking number is updated every time your package arrives at a new facility, or gets loaded onto a truck.

    The package tracking system is not able to keep track of every package as it moves.

    Why Is USPS Tracking Not Updating In 2022? (Full Guide)

    What Can You Do If Your USPS Tracking Number Isn’t Updating?

    It’s recommended to wait at least 5 days before attempting to contact USPS about tracking since there are system delays and several factors that go into tracking, but if your tracking number hasn’t been updated in over 5 days or is overdue, it’s a good idea to ask for help.

    There are two options: contact USPS Customer Service directly. You can do this by phone by calling 1-800-ASK-USPS.

    To accurately track the parcel you want, make sure your tracking number is handy. USPS will generally have an update in 24-48 hours.

    You may also send an email to USPS email address to inquire about the status of your tracking number.

  • If you would prefer to talk face-to–face with someone, you could visit the local post office. This will enable you to ask them about their package.
  • What is the average time before a USPS package is lost?

    If your tracking information hasn’t been updated within 7 days since you reached out for help with tracking your package, the package is then considered lost.

    To report a missing package or to search for it, click here.

    To help USPS find it, include all information possible, including the recipient and sender’s addresses, tracking numbers, as well as details about the contents.

    Why Is USPS Tracking Not Updating In 2022? (Full Guide)

    What Happens if USPS Delivers to an Unsolicited Address?

    If your package was delivered to the wrong address, the best way to find out and recover your package is by calling your local post office and asking to speak to the supervisor.

    Since the scanners mail carriers use have a GPS attachment, the supervisor should be able to see where the package was delivered according to where it was scanned during the delivery.

    However, if the package was not scanned there isn’t much you can do unless the receiver calls USPS and reports that the package has been delivered to an incorrect address.

    To know more about USPS services, you can also read our posts on whether or not USPS reuse tracking numbers, if USPS updates tracking, and what is USPS informed delivery.

  • Conclusion
  • It is possible that your USPS tracking number doesn’t update due to inclement weather, or because facilities are full. Before you take action, make sure you have correct tracking numbers.

    If your tracking information doesn’t show up after 5 business days, contact USPS to receive assistance by email, phone, or in person at your local post office.

    If you don’t receive an update after seven days, you may lose your package. You can file a Missing Mail Search request.

    If you suspect the package has been delivered to an incorrect address, you can reach out to USPS to find out where it was delivered and recover it.

    Why has my entire package been delayed till 2022

    The following could cause your USPS package tracking information to not be up-to-date: inclement weather conditions; busy buying season; missorted packages.

    Why is Usps not updating tracking information?

    USPS tracking information often hasn’t been updated due to weather delays. Your mail/package is prevented from moving further along USPS infrastructure, until it reaches its final destination.

    Why Does My Usps Kit Take So Long to Get To You?

    Your package could be stuck in transit for many reasons: loss, damage, or even a USPS tracking system failure. More likely, though, the short-staffed US Post Office has misplaced, mislabelled, or simply overlooked your package. You can locate it easily enough if you point out its missing. Apr 28, 2021

    What Is Wrong With The Usps?

    A number of incidents have created a backlog and delay in USPS delivery. The crisis stems primarily from changes implemented by Postmaster General Louis DeJoy shortly after taking office in June 2020.

    .Why Is Usps Tracking Not Updating In 2022? (Full Guide)

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